Please read the FAQs below. If you can’t find the answer you’re looking for shoot an email to firstname.lastname@example.org
We ship all orders via Australia Post traceable services.
Domestic rates: we offer $10 regular shipping or $20 express shipping. All domestic orders above $200 get free express shipping.
International rates: we offer $40 regular shipping, please contact us to get a quote on international express shipping.
We aim to process and dispatch all orders within 1-2 Business Days.
Regular shipping: 1 – 6 days depending on location
Express shipping: 1 – 3 days depending on location
Regular shipping: 2 – 3 weeks depending on location
Express shipping: 5 – 15days depending on location
ALL SHIPPING TIMES MAY VARY DUE TO COVID-19 DELAYS BEYOND OUR CONTROL.
Some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances, it is the customer’s responsibility to pay the charges so the goods can be released from the post office. We are unable to cancel your order once it has been dispatched. We will not accept any packages returned to us if you refuse to pay any customs or import duties.
Items may be returned for an exchange, or for a store credit, within 14days of the date of delivery. Your item(s) need to be in their original condition, with all tags attached and with no indication of being worn, washed, or damaged in any way. Your garment must be free of makeup, bronzer, tan marks and have no scent of perfume. Please take care when trying on your garment.
Should you wish to return and exchange an item please email us at email@example.com
We reserve the right to refuse a return on any item(s) that do not meet these standards.
We do not currently offer refunds.
Our corsets are in no way medical corsets, and should not be worn as such. They are not designed to offer support, please do not tie the strings too tight, or make the straps too small, as this may damage the garment, or yourself. We do not currently offer a repair service.
cold delicate hand wash with like colors
do not bleach
do not machine wash
do not tumble dry